The Almost-Invisible Continuing Disappearance of Jobs

This morning I paid my November retail sales tax to the State of Michigan. Here are some of the offices and workers who help me with that transaction:

1)  My local branch bank: I don’t bank online because (a) I enjoy face-to-face interactions and (b) every online site is “secure” only until someone figures out how to hack into it. It’s fine. Since our once-local bank was bought out by a larger national system, many annoying features have crept into my banking life, but I still like my local tellers, and I want them to keep their jobs.

2)  Friends of the Library: Small part but important. I make a copy of every form and check I send to the DOT.

3)  Post office: This is my third face-to-face interaction. Some people hate going to the post office, but I’ve always loved it. And in 21 years of bookselling, not a single book I’ve shipped USPS has ever gone astray. Every civilized country has a national postal service. I don’t want my country to give up being civilized.

4)  State workers in Detroit and Lansing: These people live and work miles from me, but they’re doing their jobs, just like the people here in my little village.

5)  Check printers: Again, people I don’t know and never see but whose work I appreciate.

Recently those of us who do retail business in Michigan received a form letter from the state, telling us that beginning in 2015 all sales tax payments must be made online, electronically. Presumably, what that means is that I will go to an online account, tell a program how much I owe, and the MDOT will reach an electronic arm into my bank account and take its money directly. I will no longer be trusted to send my monthly check in a timely manner. There will be no printed check. The post office will not be involved, nor will anyone at my local branch bank.

I will be losing an important measure of control over my finances, and how many people will be losing their jobs? Why? Because state government and the federal postal system are “bloated”?

What some people call “bloat,” I call jobs.

What some people call progress, I call intrusion into my business and negation of my autonomy.

Who is winning here? I know I'm not.